collisionHaving worked for one of the largest Mitchell International dealers, Empire Systems’ CEO and lead engineer has a thorough and extensive background in supporting the Collision Repair industry.  Bringing solid network design, implementation, and support to an industry that has been quick to adopt emerging technologies, has been the core of ESI’s business for over a decade.  Experienced with all of the major estimating systems, as well as management and accounting systems, Empire Systems is uniquely qualified to provide the absolute best solutions, unparallelled support, and outstanding customer service to our clients in the industry.  Here are some highlights of the systems we support:

  • Estimating – Mitchell UltraMate and eClaim Manager, CCC One Estimating, and ADP.
  • Management – Mitchell ABS (Classic and Enterprise) and CCC One Workflow.
  • Accounting – Sage BusinessWorks, Intuit Quickbooks, and PeachTree Accounting.
  • Hardware – ClaimTools/FastPhoto wireless imaging and management system.
  • DRP/IRP – We are familiar with most DRP/IRP programs, including Mercury, AAA, SF, & Farmers.

Computerized estimating has helped to streamline the repair process, including parts ordering and payment delivery.  Assignments are delivered over the Internet, estimates and images are uploaded to the insurance company, authorization comes electronically, parts are ordered online or via e-mail, and many payments are processed by EFT.  Most facilities can see upwards of $10,000 a day in potential repairs disappear when their systems are down.  ESI’s Collision Repair clients enjoy some of the best reliability and availability in the industry due to our knowledge and experience.  Call us today to schedule a free Site Survey, and see how Empire Systems can provide your company with the same reliability and customer service that our other clients have experienced for years.